Privacy policy

This Privacy Policy describes how Fulcher's Seafood (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fulchersseafood.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

The web site you have entered is operated by Fulcher’s Seafood, LLC (“Fulcher’s).  Fulcher’s is committed to protecting your personal privacy. This Privacy Policy outlines the type of information that is collected on this web site and information collected by Fulcher’s offline, such as when you enter a sweepstakes, contest or promotion, and how we use and protect that information. This Policy also tells you what to do if you do not want your Personal Information (defined below) collected when you visit our web site or social media sites, and how you can change information you have already provided to us. This Policy applies only to our web site and to information Fulcher’s collects offline. For example, it does not apply to banners, sweepstakes, and other advertisements or promotions we may sponsor or participate in on web sites owned by third parties.

 

Your Consent to this Policy

 

By using our web site or entering into a Fulcher’s sweepstakes, contest or promotion, you signify that you agree with the terms of this Policy. If you do not agree with any term in this Policy, please do not provide any Personal Information on this site or in any sweepstakes, contest, or promotion.

 

If you choose not to provide Personal Information on this site or offline, you may not be able to do certain things, like access particular areas of the site, enter a sweepstake or contest, order, or send us an e-mail.

 

Your Rights

 

You have certain rights with respect to the Personal Information you provide to Fulcher’s.  You have the right to:

 

You have the right to request that we disclose to you, free of charge, the following information during the 12-month period preceding your request:

The categories of Personal Information we have collected about you;

The categories of sources from which the Personal Information has been collected;

The purpose for collecting the Personal Information; and

The categories of Personal Information that we have shared to third parties, the categories of third parties with whom we have shared that Personal Information, and the purpose for sharing that Personal Information about you.

You have the right to request that we delete, free of charge, the Personal Information collected about you during the 12-month period preceding your request.  Please know, however, that in certain circumstances allowable by law, we may not be able to accommodate your request.  For example, if we cannot verify your identity, if we cannot verify that you have the authority to act on behalf of another person, or for purposes of complying with our legal obligations or to preserve our legal rights, we may not honor your request;

Be Free from Unlawful Discrimination. You have the right to be free from unlawful discrimination for exercising your privacy rights; and

Opt-out of Sale. Fulcher’s does not sell your Personal Information, so we do not offer an opt-out option.

 

Collection of Personal Information

 

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

As used in this Policy, “Personal Information” is information that is used to identify, relate to, describe, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.  Such information falls into a variety of categories, such as:

 

identifiers (for example, your name, address, phone number, or other similar identifiers);

Your Personal Information may be collected from the following categories of sources:

 

Directly from you;

Third-party vendors and service providers;

Information from our parent and affiliate companies; and

Website/mobile app/social media activity.

The site you entered may collect some or all of these types of Personal Information. Please be assured that Fulcher’s will not collect any Personal Information from your visits to our web site or social media sites, or otherwise unless you provide this information voluntarily.

 

When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Policy, which includes your right to limit our use of the Personal Information as described in this Policy (see “Who to Contact” below).

 

How We Use Your Information

 

Your Personal Information is collected for purposes of operating, managing, and maintaining our business so that we may provide our products to you with the highest possible level of customer service.  When you supply Personal Information either on this web site, on our social media pages, or offline, it will be used for the express purpose for which it was collected (e.g., to enter you in a sweepstake).

 

Your Personal Information may also be used, with your consent, to contact you regarding other products, or Fulcher’s related information, which may be of interest to you. At any time, however, you may opt-out of such future contact. (See “Who to Contact” below.)

 

In the course of doing business, we employ other companies and individuals to perform a variety of functions on our behalf. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders, and to provide customer service.

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

 

Third-party recipients that may receive your Personal Information fall into the following categories:

 

Our parent and affiliate companies;

Third-party vendors and service providers; and

Government agencies, as required by law.

We will not sell, trade, or rent your Personal Information to third parties. At times we may provide Personal Information and aggregate statistics about our visitors, database entries, web traffic patterns, and related site information we collect on our web site to selected vendors or third parties to analyze solely to help us improve our products and our web sites. Please note that we will release your Personal Information if required to do so by law, or by search warrant, subpoena, or court order. Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

 

Information We Collect through Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

 

Companies who support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

 

Other Information We May Collect On Our Site

You may have heard of “cookies,” which are files or pieces of information that are stored by your browser on your computer’s hard drive. Fulcher’s may use cookies to collect other information during your visit to our web site, such as the particular site areas you visit and the products or services you buy through our web site. We collect this information to better tailor our site and our products to your interests and needs. Cookies may also be used to help speed up your future activities at our sites. For example, a site can recognize that you have provided Personal Information to us and refrain from requesting the same information a second time.

 

Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. Refusal of cookies at the site you entered may result in an inability to visit certain areas of the site or to receive personalized information when you visit the site.

 

In addition, we are constantly trying to improve how we promote our web sites. To help us do this, we may measure the effectiveness of our web presence by determining what you clicked on to get to our site.

 

Site measurement statistics may be used to personalize your web site experience, as well as to evaluate – anonymously and in the aggregate – statistics about usage of the web site. Information about your computer, such as your IP address (a number assigned to your computer whenever you surf the Internet), the type of Internet browser you are using and the type of computer operating system you are using may also be collected and linked to your Personal Information. This is to ensure that our web sites present the best web experience for visitors and that they are an effective information resource.

 

Some of the pages you visit may also collect information through the use of pixel tags (also called clear gifs) that may be shared with third parties which directly support Fulcher’s promotional activities and web site development. The information collected through the use of these pixel tags is not, however, personally identifiable, although it could be linked to your Personal Information.

 

Finally, we may supplement the information that you provide us with other information that we receive from third parties. We do this for marketing purposes in order to provide more targeted products and services to meet your needs.

 

Children

At Fulcher’s Shopify website, users must be 16 years or older before sending Personal Information. Users under age 16 should not submit any Personal Information to us. The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

 

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

Security of Information

 

We take reasonable precautions to keep your Personal Information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification, or misuse.

 

Who to Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by clicking HERE. We will respond to you within 24 to 48 hours in most cases.

 

Changes to our Privacy Policy:

Fulcher’s reserves the right to change this Policy from time to time as necessary and at our discretion. We will post any new policy here and we encourage you to visit this area frequently to stay informed.

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date displayed below.

 

Last updated: 2024