Shipping policy
Upon delivery, a signature is required to complete the drop-off.
You are responsible for inspecting all Products you receive from us for any damage or other issues upon delivery. In addition, you are solely responsible for determining the freshness of the Products you receive.
*We offer shipping insurance as an option for your convenience. Whether or not you decide to purchase insurance is entirely up to you. It is important to understand that if you choose not to purchase insurance, Regrettably, we cannot offer a refund in case of damages, losses, or if the product's freshness is compromised.
On the other hand, if you do purchase insurance, you will be responsible for filing a claim with the insurance provider. In the unlikely event that you have any reason to believe that any Product in your delivery is not suitable for consumption, file a claim by clicking HERE.
If your shipment experiences a delay and/or is delivered later than anticipated, Fulcher's Seafood is not to be held responsible for Product(s) rising above its freezing temperature.
While we make every effort to ensure the accuracy of all information and product quality, we reserve the right to limit refunds and replacements and to make corrections if an error occurs. Please check all shipping addresses carefully. As we are shipping perishable goods, we cannot guarantee the condition of the package and/or product if the delivery service must reroute.
Should you have any questions or concerns, feel free to contact us by clicking HERE.